HERCULESAI
Privacy Statement
Last modified: June 13, 2025
1. Introduction
Zero Cognitive Systems Inc. (“ZCS” or “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this privacy notice.
This Privacy Notice describes the types of information we may collect, use, maintain, protect, disclose, or otherwise process about you when you visit the website https://www.hercules.ai (the “Website”) and our practices for collecting, using, maintaining, protecting, disclosing, or otherwise processing that information.
This policy applies to information we collect:
On our Website.
In email, text, and other electronic messages between you and ZCS through any medium.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
This policy does not apply to information collected by:
Us through any other means, including on any other website or platform operated by ZCS or any third-party (including our affiliates and subsidiaries).
Us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us.
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website or by clicking ACCEPT when presented the opportunity, you agree to this Privacy Notice.
This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.
2. Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under the age of 18. If you are under 18, do not use or provide any information on our Website or on or through any of its features or register on or through the Website or otherwise provide any information about yourself to us. If we learn we have collected or received personal information from a child under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under the age of 18, please contact us at support@hercules.ai.
3. Legal Basis for Processing
The processing of your personal information is lawful only if it is permitted under the GDPR. We have a lawful basis for each of our processing activities (except when an exception applies as described below):
Consent. By using our Website, you consent to our collection, use, and sharing of your personal information as described in our Privacy Notice. If you do not consent to the terms of our Privacy Notice, please do not use the Website.
Legitimate Interests. We will process your personal information as necessary for our legitimate interests. Our legitimate interests are balanced against your interests and rights and freedoms and we do not process your personal information if your interests or rights and freedoms outweigh our legitimate interests. Our legitimate interests are to: (1) facilitate communication between ZCS and you; (2) detect and correct bugs and to improve our Website; (3) safeguard our IT infrastructure and intellectual property; (4) detect and prevent fraud and other crime; (5) promote and market our business; and (6) develop our product and services.
To Fulfill Our Obligations to You under our Contract. We process your personal information in order to fulfill our obligations to you pursuant to our contract with you to deliver our goods and services to you.
As Required by Law. We may also process your personal information when we are required or permitted to by law; to comply with government inspections, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.
4. Information We Collect About You and How We Collect It
Generally
We collect personal information from various sources, including:
Directly from you when you provide it to us.
Automatically as you navigate through or otherwise use the Website.
Information You Provide to Us
We collect the following types of personal information directly from you when you access or use our Website: real name, online identifier, email address.
The personal information that you directly provide us is collected through:
Information that you provide by completing forms on our Website. We may also ask you for information when you report a problem with our Website.
If you contact us, records and copies of your correspondence (including email addresses).
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain personal information about your interaction with the Website, including information about your equipment, browsing actions, and patterns. This includes:
Details of your visits to, and use of, our Website, including information on your interaction with the Website (such as through the use of cookies, as explained below).
Information about your computing device and internet connection (For example, your IP address, operating system, browser type, mobile network information).
The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences.
Provide you with targeted advertising, which is based on your activities on the Website and other online activities.
Record your activities on our Website for analytics and debugging purposes.
Customize our Website according to your individual interests.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website. Our Website may use both session cookies and persistent cookies to provide you with a more personal and interactive experience on our Website.
Session Cookies. Each time you access the Website, a session cookie containing an encrypted, unique identifier is placed on your device. These session cookies allow us to uniquely identify you when you use the Website and allow us to maintain your login session. Session cookies are required to use the Website and are removed when you logout or close your browser window to the Website.
Persistent Cookies. Persistent cookies that may contain a unique identifier are placed on your device when you access the Website. These cookies are used to track aggregate and statistical information about user activity, maintain your preferences, and provide you with targeted or behavioral advertising based on your activities on the Website. The amount of time these cookies remain on your device may vary, depending on the cookie.
You can find more information about cookies at http://www.allaboutcookies.org.
By continuing to allow cookies, you hereby consent to our recording of use of the Website or other communications you may have with our Website.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Website Interaction and Performance Monitoring Tools. Our Website may also use interaction and/or performance monitoring tools (sometimes call tracking scripts, analytics tools, session replay tools, or heatmap tools). These tools execute code in your web browser to help us collect data about your use of and interactions with the pages and content on our Website. This may include recording your mouse movements, keystrokes, navigation pathways, other actions that you take our Website and information automatically transmitted from your web browser to our Website such as information about your operating system, computer hardware, and browser preferences.
Information We Create About You
We may also create certain information about you. When we associate this information with other personal information about you, we consider this information to be personal information. This information includes: records of services purchased or considered or other purchasing or consuming histories or tendencies.
5. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To provide and personalize our Website and its content to you.
To provide you with information that you request from us.
To support, develop, troubleshoot, and debug our Website.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and advertisements through our Website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Website and other technology assets, and business.
For internal testing, research, analysis, and product development, including to develop and improve our Website, and to develop, improve, or demonstrate our products and services.
Auditing relating to a current interaction with you and concurrent transactions, including, but not limited to, counting advertising impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with any applicable specification and other standards.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our services.
In any other way we may describe when you provide the information.
To fulfill any other purpose for which you provide it.
For any other purpose with your consent.
With your consent, we may also use your personal information to contact you about services that may be of interest to you. If you do not want us to use your personal information in this way, please check the relevant box located on the form on which we collect your personal information. If you wish to change your choice, you may do so at any time by sending us an email stating your request at support@hercules.ai. For more information, see Choices About How We Use and Disclose Your Information.
6. Disclosure of Your Personal Information
We do not share, sell, or otherwise disclose your personal information for purposes other than those outlined in this Privacy Notice. However, we may disclose aggregated information about our users without restriction.
We may disclose personal information that we collect, or you provide as described in this Privacy Notice:
To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business. These entities provide IT and infrastructure support services.
To a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ZCS’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ZCS about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ZCS, our customers, or others.
7. Choices About How We Use and Disclose Your Information
We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the personal information we have collected about you. We have created mechanisms to provide you with control over your personal information:
Tracking Technologies. We may use certain tracking technologies that may record your activities on our Website and your other online activities, and such recordings may be disclosed and processed by third-parties who provide such technologies. This helps us understand our users and the use of our Website. You may disable these technologies through our cookie consent manager, which you may access by the link in the Cookie banner on the bottom of any page of our Website and disabling our use of analytics cookies and similar technologies. You may also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent, however, if you disable or refuse cookies in this manner, please note that some parts of our Website may then be inaccessible or not function properly. If you do not disable these technologies, you explicitly consent to our use of your personal information and our recording of your activities on our Website in this way.
Targeted and Behavioral Advertising. Our Website may use certain technologies, including cookies, to display advertising to you based on your activities of our Website and other online activities. You may disable these technologies through our cookie consent manager, which you may access by clicking the Cookies link on the bottom of any page of our Website and disabling our use of advertising cookies and similar technologies. You may also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies in this manner, please note that some parts of our Website may then be inaccessible or not function properly.
Promotional Offers. If you do not want us to use your contact information to promote our services, you can opt-out by checking the relevant box located on the form on which we collect your personal information or by clicking the Unsubscribe link located in the email you received. You may also send us an email stating your request to support@hercules.ai.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info).
8. Jurisdiction-Specific Privacy Rights
The law in some jurisdictions may provide you with additional rights regarding our use of personal information. For example, some jurisdictions provide you with certain rights with regards to our processing of your personal information.
Access and Update. You can review and change your personal information by logging into the Website and visiting your “Account” page. You may also notify us through the Contact Information below of any changes or errors in any personal information we have about you to ensure that it is complete, accurate, and as current as possible. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
Restrictions. You have the right to restrict our processing of your personal information under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your personal information is determined to be unlawful, or if we no longer need your personal information for processing but we have retained it as permitted by law.
Portability. To the extent the personal information you provide ZCS is processed based on your consent and that we process it through automated means, you have the right to request that we provide you a copy of, or access to, all or part of such personal information in structured, commonly used and machine-readable format. You also have the right to request that we transmit this personal information to another controller, when technically feasible.
Withdrawal of Consent. To the extent that our processing of your personal information is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your personal information.
Right to be Forgotten. You have the right to request that we delete all of your personal information. We cannot delete your personal information except by also deleting your user account, and we will only delete your account when we no longer have a lawful basis for processing your personal information or after a final determination that your personal information was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your personal information as set forth in this policy. In addition, we cannot completely delete your personal information as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
Complaints. You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
How You May Exercise Your Rights. Depending on where you live, you may exercise any of the above rights by contacting us through any of the methods listed under Contact Information below. We may not accommodate a request to change or delete your personal information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your personal information, you may be charged a fee subject to a maximum set by applicable law.
9. Consent to Processing of Personal Information In Other Countries Outside the European Economic Area or the United Kingdom
If you are a resident of the European Economic Area (EEA) or the United Kingdon (UK), in order to provide our Website, we may send and store your personal information outside of the EEA or the UK, including to the United States. Accordingly, your personal information may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an equivalent level of protection for your personal information. Your information may be processed and stored in the United States and United States federal, state, and local governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws of the United States. By using our Website, you represent that you have read and understood the above and hereby consent to the storage and processing of personal information outside the country where you reside or are located, including in the United States.
Your personal information is transferred by ZCS to another country only if it is required or permitted under the GDPR and provided that there are appropriate safeguards in place to protect your personal information. To ensure your personal information is treated in accordance with our Privacy Notice when we transfer it to a third party, ZCS uses Data Protection Agreements between ZCS and all other recipients of your data that include, where applicable, the standard contractual clauses adopted by the European Commission and/or the Information Commissioner’s Office in the United Kingdom (collectively, the “Standard Contractual Clauses”). The European Commission and the Information Commissioner’s Office in the United Kingdom have determined that the transfer of personal information pursuant to the Standard Contractual Clauses provides for an adequate level of protection of your personal information, however, the Standard Contractual Clauses may need to be supplemented in some cases with additional measures on a case-by-case basis after an analysis that such supplemental measures can provide you with an essentially equivalent level of protection as afforded in the EEA and/or the UK. When, as a result of this analysis, we believe this to be appropriate and necessary, the Standard Contractual Clauses have been supplemented in this way. Under these Standard Contractual Clauses, you have the same rights as if your personal information was not transferred to such third country.
10. Do Not Track Signals
We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.
11. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we have implemented measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website.
12. Changes to Our Privacy Notice
We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Notice to check for any changes.
YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES CONSTITUTES YOUR ACCEPTANCE TO SUCH CHANGES.
13. Contact Information
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your personal information described in this Privacy Notice, have any requests related to your personal information pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the “Talk to Us” page on our Website.
Zero Cognitive Systems
1475 S. Bascom Ave., Unit 204
Campbell, CA 95008 USA
650-720-2324